IT Glue Certified Technician Practice Exam 2026 – Complete Prep Resource

The term "Multi-Tenancy" in IT Glue refers to a model where multiple clients can access a single instance securely. This architecture allows organizations to share the same application and infrastructure while keeping their data isolated and protected. Each client, or "tenant," has its own secure environment that prevents data from being accessed by other tenants, thereby ensuring privacy and compliance.

This setup provides several advantages, such as cost efficiency, as resources are shared rather than requiring separate instances for each client, which would be more resource-intensive. It also simplifies maintenance and updates, as the provider manages a single instance rather than multiple versions of the application.

In contrast to the other options, sharing personal data does not align with the concept of data isolation inherent in multi-tenancy. Requiring separate instances for each client would negate the efficiency of this model. Additionally, the option regarding hosting IT Glue on clients' servers contradicts the essence of multi-tenancy, which relies on a centralized, shared infrastructure managed by the service provider.